Returns and Refunds Policy

In order for the Goods to be eligible for a return, please make sure that:
● The Goods were purchased in the last 15 days
● The Goods are in the original packaging
● The following Goods cannot be returned:
The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which deteriorate rapidly or damaged due to incorrect usage
 
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
 
 
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
Ithemba Marketing Solutions
No 25 Bontebokboog
Wildenweide
Richards Bay, Kwa Zulu Natal
3900
 
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt / Invoice of the Goods.
 
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by sending us an email: ithemba.marketing@outlook.com or admin@ithembamarketing.com